TERMS & CONDITIONS
URAL MOTOTRAVEL COMPANY is the official tour operator in Russia. UralMotoTravel is registered in the Federal tourism Agency (Ministry of tourism).
By signing the booking form, you agree to the following terms and conditions between UralMotoTravel and yourself (participant). UralMotoTravel cannot accept a participant without a signed booking form. A reservation is complete for a participant when the participant submits a signed booking form and deposit.
Deposit and Payment
For all our tours a deposit of 30% or Full Payment will secure a place on a trip. We will issue you with a booking confirmation and invoice for the outstanding balance, which will be required to be paid in full, no later than 60 days prior to departure.
If you are making a booking for a departure which is less than 60 days away, we will require Full Payment at the time of booking. If the total balance is not received 60 days before the tour start, UralMotoTravel reserves the right to cancel the reservation.
We will accept payments direct to our Bank Account. When you have paid the full balance of the tour we will issue a receipt via e-mail.
Paying by Credit or Debit Card.
We do accept Credit and Debit Card payments. All deposits and balance payments can be paid online. Deposit balance payments paid by card are not subject to any surcharge. Online payments is carried out on the Bank's page using secure protocols.
Tours and Tours guides
UralMotoTravel arranges motorcycle tours, provides 2020 Ural motorcycles as part of the tour package and is responsible for providing the services (tour guiding, accommodation, fuel, vehicle insurance, arranging tickets to national parks, museums and other sights as listed in tour description) according to the local standards.
Every participant in UralMotoTravel is required to accept and sign a Tour Agreement and Liability Release Waiver before the tour begins. UralMotoTravel cannot accept a tour participant without these signed forms. Our agents can provide a copy of these forms upon request.
Your Tour Guides are there to assist you while on tour and will do their best to ensure that every participant gets the most out of your UralMotoTravel tour experience.
It is extremely important for all riders and passengers to listen carefully to the Tour Guide's safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independent of the group for any length of time, the Tour Guides can assist you in planning a suitable route.
While we will do our very best to provide the services we describe, we also reserve the right to make changes to our advertised tours/prices/itineraries when considered appropriate. Such changes can include, but are not limited to, Accommodation problems, Industrial Action, Acts of God, etc.
We do not assume responsibility or liability for any resulting losses, expenses or inconvenience to the participant. We are not responsible for any delays to your journey, prior to you joining the trip at our departure point. It will be your responsibility to make and pay for any alternative arrangements for travel and accommodation.
Risk and Responsibility
Your participation in a trip is entirely at your own risk. We are NOT responsible or liable for any injuries you may suffer, fatal or otherwise.
Also, we are NOT responsible for any loss or damage to your property, irrespective of how any damage may have been caused. It is agreed and understood that the Owners, Operators and Agents of this tour including UralMotoTravel are not the guardians of the participant's safety and they cannot be held liable in any way for any occurrence in connection with any activity in connection with the tour which might result in injury, death or other damage to the participant, his property, his family, or heirs.
UralMotoTravel is not responsible for any damage caused to third parties due to the participant's activities during the tour. The liability of UralMotoTravel is limited to a total the tour price irrespective of the title/claim.
UralMotoTravel provides 2020 Ural CT motorcycles as part of the tour package.
A security deposit of 1000 EUR must be paid to UralMotoTravel at the beginning of the motorcycle rental period.
The deposit will be held until the undamaged motorcycle is returned in acceptable condition. The deposit will be refunded at that time. All motorcycles are insured with a Third party liability insurance and Comprehensive vehicle insurance. The rental period is not interrupted due to physical damage to the motorcycle or the inability of the participant to ride the motorcycle.
During the rental period, UralMotoTravel is not obligated to replace a physical damaged motorcycle.
All our motorcycles are insured with a Third party liability insurance and Comprehensive vehicle insurance. UralMotoTravel recommends that participants take out adequate travel, health and accident insurance as well as trip cancellation insurance.
If we cancel a trip, you will receive a full refund.
If you cancel your booking after confirmation, UralMotoTravel reserves the right to withhold the deposit/tour charge in part for costs incurred. Cancellation fee is as follows:
Days to departure
180+ Full refund of the deposit without penalty
120 - 180 30% of the tour price
60 - 120 50% of the tour price
30 - 60 75% of the tour price
Less then 30 100% of the tour price
UralMotoTravel is not required to make refunds once the tour commences, regardless of the reason for the participant's inability to complete his tour. No exception to this policy can be made for any reason. Trip cancellation insurance is strongly recommended.
Visa and Participant's identity
The Participant is responsible for complying with passport and visa regulations and takes responsibility for consequences resulting from non-compliance. We will assist you in visa issues (e.g. sending a letter of invitation, itinerary and all other necessary documents), but we cannot arrange them for you.
A change in the identity of the Participant is possible if the replacing person meets all conditions regarding the participation and can be completed if the booking party's obligations under the travel contract remain effective if it assigns all or single claims under this contract to a third party. UralMotoTravel must be informed about the transfer within 15 days before the departure date.
- 24 years of age or older
- Valid motorcycle operator's license
- Minimum of one year of riding experience
All the Participants will be provided with helmets. All other gear can be rented or purchased from UralMotoTravel upon request.
Your responsibility to yourself and other tour members
You are expected to ride in a courteous manner, in respect of other road users, and especially the other members of the tour.
This is a group event and as such you, as a member of the group, have some responsibility towards other group members. If you look after them they will look after you. On our tours and in the true spirit of motorcycling there is no room for selfish actions.
We expect you to ride safely at all times, and it is your responsibility to be individually aware of the prevailing speed limits, road signs and rules of the road etc.
If the participant does not comply with traffic laws, UralMotoTravel reserves the right to revoke this contract and remove the participant's rental motorcycle. A participant is responsible for all traffic tickets received during the tour.
A service charge will apply for all unpaid tickets. Participants agree to not cause any damage to natural surrounding or third parties through their actions while riding their motorcycles. In the event a participant repeatedly ignores rules or causes others to feel threatened by their actions, UralMotoTravel reserves the right to revoke this contract and remove the participant's rental motorcycle.
Every participant needs a valid motorcycle license to take part in the tour. The participant is responsible for complying with passport and visa regulations and takes responsibility for consequences resulting from non-compliance.
A participant is fully aware of the risks and dangers involved in outdoor activities potentially suggested as a supplemental activity to the tour and accepts full liability.
Photos and videos produced by UralMotoTravel are the property of UralMotoTravel. The copyrights rest with UralMotoTravel. UralMotoTravel can use all such material for advertising and marketing purposes, including images in which participants can be recognized, without any charge from the participant. Participants who submit photos to UralMotoTravel agree to allow the use of such photos by UralMotoTravel for advertising and
UralMotoTravel attempts to schedule its tours at a time when the weather is pleasant for motorcycling. Many tours pass through areas where weather conditions can change.
UralMotoTravel is not liable for unpleasant weather conditions and no refunds will be made for such conditions. Please be sure to let us know about any special dietary requirements.
Storage and Baggage
The Ural motorcycles have quite big luggage compartment so most of your personal belongings can travel with you.
During round trips UralMotoTravel will provide storage for client additional luggage at the pick-up location while on tour.
During one way trips UralMotoTravel will use the support vehicle, so the luggage can be stored there.
UralMotoTravel is not responsible for lost or stolen items.
UralMotoTravel assumes no responsibility for loss, damage, or delay in delivering baggage to tour participants.
Baggage insurance is recommended.